Shipping Policy:
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Processing Time: Orders are processed within 2-4 business days.
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Shipping Time(International): Delivery typically takes 5-10 business days, depending on your location when shipped through FedEx and 15-25 business days when shipped through IndiaPost.
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Shipping Time(Domestic): Delivery will take 5-7 business days anywhere in India. We will ship through Aramax or IndiaPost depending on your Pin code.
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Shipping Partners: We ship orders via FedEx or IndiaPost, depending on the destination.
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Business and Dropshipping Orders: For business orders or dropshipping arrangements, please inform us in advance so we can ensure neutral packaging for your shipments.
Return Policy:
We strive for the highest quality in our products, but if you are not satisfied with your purchase, you may return the item within 15 days of delivery.
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How to Initiate a Return: Kindly email us at hello@indianchesscompany.com to request the return warehouse address.
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Return Condition: Items must be returned in their original condition.
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Defective or Damaged Products: If your product has any defects or cracks, we will gladly replace it free of charge.
Feel free to reach out for any further questions or assistance!